A) SUPPORTED ATI PRODUCTS

B) REGIONAL SETTINGS and LANGUAGES

C) PRIOR to USING 98AVP535

D) KNOWN ISSUES

E) CONTACT INFORMATION

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ATI VIDEO PLAYER for Windows 98 98AVP535

August 1999 
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A) SUPPORTED ATI PRODUCTS

NOTE: The VIDEO PLAYER included in this package does NOT work with ATI TV WONDER (PCI) products.

NOTE: DIRECTX 6.0 or HIGHER is REQUIRED!

The VIDEO PLAYER included in this package is for Microsoft Windows 98 and Microsoft Windows 95 version 950B/C. This software may be used with ATI products based on the RAGE PRO, LT PRO and RAGE IIC chipsets, in either PCI or AGP configurations. That includes the XPERT98, XPERT@WORK, XPERT@PLAY, XPERT@PLAY 98, XPERTXL and ALL-IN-WONDER PRO.

** THIS SOFTWARE WILL NOT WORK WITH WINDOWS NT **

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B) REGIONAL SETTINGS and LANGUAGES

This software bundle contains language support for English

The ATI SETUP programs checks the REGIONAL SETTINGS in Windows to determine which language files to install.

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C) PRIOR to USING 98AVP535

Please consider the following items before installing the ATI VIDEO PLAYER software;

1) UN-INSTALL any previous ATI VIDEO PLAYERs. (To un-install, open the Windows CONTROL PANEL, double click ADD/REMOVE programs, select the ATI VIDEO PLAYER and click the REMOVE button.)

2) Ensure DIRECTX 6 has been installed. 

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D) KNOWN ISSUES:  

1) ATI video player hangs or features are missing

2) TV can not be heard using ATI video player


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1) ATI video player hangs or features are missing

SYMPTOM:
After installing a new version of the ATI VIDEO PLAYER one of the following symptoms occurs;

- The VIDEO PLAYER hangs the system or causes an error when launched.

- Features or buttons are missing.

SOLUTION:
Prior to installing this version of the ATI VIDEO PLAYER, UN-INSTALL any previous ATI VIDEO PLAYERs.

To un-install;

- open the Windows CONTROL PANEL

- double click ADD/REMOVE programs

- select the ATI VIDEO PLAYER 

- and click the REMOVE button.

RE-START the system, and then install the new version.
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2) TV can not be heard using ATI video player

SYMPTOM:
If you have an ALL IN WONDER product and you can't hear the AUDIO after installing the new ATI VIDEO PLAYER software you may need to manually select the appropriate audio channel.

EXPLANATION:
In some configurations, the Audio may default to CD Audio, [internal connection] instead of Line-In [Cabled at back of System] Jumper from ATI to Sound Card.

SOLUTION:
- Ensure that the EXTERNAL audio cable is connected from the ALL IN WONDER to the LINE-IN of the sound card.

- Launch the ATI VIDEO PLAYER and select TV TUNER mode.

- Right click on the TV image and select PROPERTIES from the menu.

OR;  Open the setup dialog box off the player control panel.

- In the VIDEO PLAYER SETUP, select the VIDEO TAB

- Use the Audio Input selector, in the lower right corner, to select LINE-IN.

- Finally click OK to save the selection.

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E) CONTACT INFORMATION

ATI Technologies Contact Information
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Technical Support in Europe.
Serving the E.U. countries, Central and Eastern Europe and the rest of the world. Support available in English, German, French, Italian, and Spanish.

Internet Email:
eurotech@atitech.ca

Driver Download Sites:
support.atitech.ca

Telephone numbers:
+353 1 807 7826 VOICE
+353 1 807 7846 FAX   


Technical Support Head Office.
Serving the U.S.A. and Canada. Support available in English only

Internet Email:
support@atitech.ca

Driver Download Sites:
www.support.atitech.ca

Telephone numbers:
(905) 882-2626 VOICE
(905) 882-0546 FAX